Start a claim: Oops, that's on us. Let's fix it.
Broken, leaky or wrong bottle? Tell us within 48 hours of delivery, send a quick photo or video, and we'll pick it up for free. You choose: refund or a fresh swap.
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Fill in the claim form below
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Send photos or a video on WhatsApp
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We pick it up free and sort it fast
Your claim
Takes 2 minutes. Claims open for 48 hours after delivery. Your order number is in your confirmation email.